How long are appointments?

Most counseling appointment are between 45 and 60 minutes.

When should I see a counselor?

We believe there is no wrong time to see a counselor. There is no reason “too small” to seek support. Maybe life has been particularly difficult lately, you’ve been struggling with a mental health issue (depression, anxiety, trauma, eating disorder, etc), or you’ve recently been through a major life change or suffered a loss - to name a few!

Are my therapy appointments confidential?

Yes. Your information is confidential under HIPAA privacy rule standards, and will not be shared without your consent. We are, however, mandated reporters, which legally and ethically requires us to report child or elderly abuse, and suicidal/homicidal threats. If a situation requires us to submit a report, this will not be done without your knowledge.

What happens if I miss my appointment?

We charge a $100 ‘no show fee’ if you fail to show up to your appointment or cancel within 24 hours of your appointment. All no show and late cancellation fees will be auto charged to your card on file. This allows therapists time to offer your session to another individual needing counseling.

How often should I see my counselor?

Counseling is a unique and individual process. Your counselor will collaborate with you to identify a treatment plan, including the suggested frequency of appointments. Most individuals see their counselor 1x per week or once every 2 weeks.

What insurances do you accept?

We are in network with Wellmark/BlueCross BlueShield, UHC/UMR, and Midland’s Choice/Health Partners/Cigna. Different providers within our practice are able to bill different insurances. We always recommend you contact your insurance provider and inquire about your patient responsibility for mental health counseling or reach out to our office for more information.