FAQs

Most counseling appointments are between 45 and 60 minutes. As mental health therapists in West Des Moines, LA, we structure our sessions within this timeframe to provide focused support, meaningful conversation, and effective therapeutic progress. Contact Healing Collective Counseling today and learn more.

We believe there is no wrong time to see a counselor. There is no reason too small to seek support. Maybe life has been particularly difficult lately, you've been struggling with a mental health issue (depression, anxiety, trauma, eating disorder, etc), or you've recently been through a major life change or suffered a loss - to name a few! As mental health therapists in West Des Moines, LA, we provide compassionate guidance to help individuals work through these challenges and move toward improved emotional well-being.

Yes. Your information is confidential under HIPAA privacy rule standards and will not be shared without your consent. According to the National Institute of Mental Health, only half of people with mental illnesses receive treatment, which highlights the importance of providing a safe and trustworthy counseling environment. We are, however, mandated reporters, which legally and ethically requires us to report child or elderly abuse and suicidal or homicidal threats. If a situation requires us to submit a report, this will not be done without your knowledge. As mental health therapists in West Des Moines, LA, we follow these privacy and reporting standards to protect our clients while maintaining a safe and ethical counseling environment.

We charge a $100 no show fee' if you fail to show up to your appointment or cancel within 24 hours of your appointment. All no show and late cancellation fees will be auto charged to your card on file. This allows therapists time to offer your session to another individual needing counseling. As mental health therapists in West Des Moines, LA, we follow this policy so our schedule can remain available for clients who need timely mental health support.

Counseling is a unique and individual process. Your counselor will collaborate with you to identify a treatment plan, including the suggested frequency of appointments. Most individuals see their counselor 1x per week or once every 2 weeks. As mental health therapists in West Des Moines, LA, we tailor each treatment plan to support your goals and provide the level of care that best fits your needs.

We are in network with Wellmark/BlueCross BlueShield, UHC/UMR, Medicaid (Iowa Total Care, Molina, Wellpoint), Aetna (some providers), and Midland's Choice/Health Partners/Cigna. Different providers within our practice are able to bill different insurances. We always recommend you contact your insurance provider and inquire about your patient responsibility for mental health counseling or reach out to our office for more information. As mental health therapists in West Des Moines, LA, we work to make counseling more accessible by partnering with multiple insurance providers whenever possible.

Our team specializes in a variety of approaches, including Cognitive Behavioral Therapy (CBT), EMDR (eye movement desensitization and reprocessing), CPP (child-parent psychotherapy), trauma-informed care, mindfulness-based therapy, and couples and family counseling. We tailor each treatment plan to meet your unique needs.

Yes, we provide secure and confidential virtual sessions for clients who prefer to meet online. This allows you to access therapy from the comfort of your home while maintaining the same level of care as in-person sessions.

If you’re experiencing stress, anxiety, depression, or relationship challenges, or simply want support in navigating life changes, counseling can help. Our initial consultation will help determine the best approach for your goals.

Your first session is an opportunity to share your concerns and goals. We’ll discuss your history, answer any questions, and create a personalized plan to support your mental health journey.